DALTON BUCK

A Head of Estates Management / VP Estates Management is a senior leadership position within an organisation responsible for overseeing the strategic management and operational efficiency of a portfolio of properties or estates. This role is critical in ensuring that all properties under management are well-maintained, compliant with regulations, and support the organisation’s goals effectively.

Average Salary Range: £60,000 – £100,000 base

Here are the key aspects of a Head of Estates Management’s role:

1. Strategic Management:

Planning and Strategy:

Develop and implement strategic plans for estates management aligned with the organization's overall objectives and future growth plans.

Asset Management:

Oversee the management of the organization's property portfolio, ensuring optimal asset utilization and maximizing property value.

2. Operational Oversight:

Property Maintenance:

Ensure the maintenance, repair, and upkeep of properties are conducted efficiently and cost-effectively.

Facilities Management:

Oversee facilities services such as cleaning, security, maintenance, and landscaping to ensure a safe and comfortable environment for occupants.

Capital Projects:

Manage and oversee capital improvement projects, renovations, and upgrades to enhance property value and functionality.

3. Financial Management:

Budgeting and Cost Control:

Develop and manage budgets for estates management operations, ensuring financial objectives are met and resources are allocated effectively.

Contract Management:

Negotiate and manage contracts with vendors, suppliers, and service providers to ensure quality service delivery within budgetary constraints.

4. Compliance and Risk Management:

Regulatory Compliance:

Ensure properties comply with health and safety regulations, building codes, environmental standards, and other legal requirements.

Risk Mitigation:

Identify and mitigate risks associated with property management, including insurance, safety hazards, and operational risks.

5. Stakeholder Engagement:

Tenant Relations:

Maintain positive relationships with tenants, occupants, and stakeholders, addressing concerns and ensuring high levels of tenant satisfaction.

Internal Communication:

Collaborate with senior management, department heads, and other stakeholders to align estates management strategies with organizational goals and priorities.

Skills and Qualifications

  • Education: A degree in real estate management, facilities management, business administration, or a related field is typically required. Advanced degrees (e.g., MBA) or professional certifications (e.g., RICS – Royal Institution of Chartered Surveyors) may be preferred.

  • Experience: Extensive experience in estates management, property management, or facilities management, with a proven track record of leadership and management in overseeing large property portfolios.

  • Leadership Skills: Strong leadership abilities, including strategic planning, decision-making, and problem-solving.

  • Technical Knowledge: Comprehensive understanding of property and facilities management principles, building systems, maintenance practices, and regulatory requirements.

  • Communication: Excellent interpersonal, negotiation, and communication skills to interact effectively with tenants, contractors, vendors, and diverse stakeholders.

Career Path

Heads of Estates Management typically advance into this role from positions such as Estates Manager, Property Manager, or Facilities Manager. They gain extensive experience and expertise in managing complex property portfolios, strategic estates planning, and leadership within estates management functions.