DALTON BUCK

A Managing Director of Facilities Management is the highest-level executive responsible for overseeing and managing all aspects of facilities management within an organisation. This role combines strategic leadership with operational oversight to ensure that facilities support the organisation’s objectives efficiently and effectively.

Average Salary Range: £100,000 – £200,000 base

Salaries tend to be higher in major cities such as London and other large urban areas due to higher living costs and demand for experienced professionals. Also, those who work in sectors like finance, technology, and healthcare may command higher salaries compared to those in smaller organisations, or less affluent sectors.

Here are the key aspects of a Managing Director of Facilities Management’s role:

Responsibilities

1. Strategic Facilities Management:

Planning and Strategy:

Develop and implement strategic plans for facilities management aligned with the organization's overall goals and objectives.

Budgeting and Financial Oversight:

Manage budgets for facility operations, maintenance, capital projects, and renovations, ensuring cost-effectiveness and efficient resource allocation.

Risk Management:

Identify and mitigate risks related to facility operations, health and safety, compliance, and business continuity planning.

2. Operational Oversight:

Facilities Maintenance:

Oversee the maintenance, repair, and operational activities of buildings, systems, and equipment to ensure they are well-maintained and operational.

Service Contracts:

Negotiate and manage contracts with vendors, suppliers, and service providers for facility services such as cleaning, security, maintenance, and landscaping.

Emergency Preparedness:

Develop and implement emergency response plans and procedures to address incidents affecting facilities and occupants.

3. Executive Leadership and Management:

Strategic Leadership:

Provide strategic direction and leadership for the facilities management function, aligning with organizational goals and driving continuous improvement.

Team Management:

Lead and manage a team of facilities management professionals, including hiring, training, performance management, and professional development.

Cross-functional Collaboration:

Collaborate with senior management, executives, and other departments (e.g., HR, IT, finance) to support organizational needs and initiatives.

4. Tenant and Stakeholder Relations:

Tenant Satisfaction:

Address tenant or occupant needs, concerns, and requests related to facilities management, ensuring high levels of customer service and satisfaction.

Communication:

Effectively communicate with senior management, executives, and other stakeholders on facilities-related matters, providing updates, reports, and recommendations.

5. Sustainability and Compliance:

Environmental Initiatives:

Lead and implement sustainability programs and initiatives to reduce environmental impact, promote energy efficiency, and align with corporate social responsibility goals.

Regulatory Compliance:

Ensure compliance with health and safety regulations, building codes, environmental standards, and other legal requirements relevant to facility operations.

Skills and Qualifications

  • Education: A Bachelor’s degree in facilities management, business administration, engineering, or a related field is typically required. Advanced degrees (e.g., MBA) or professional certifications (e.g., CFM – Certified Facility Manager, BIFM/IWFM qualifications) may be preferred.

  • Experience: Extensive experience in facilities management or related fields, with a demonstrated track record of leadership and management in overseeing large-scale facility operations and portfolios.

  • Leadership Skills: Strong leadership abilities, including strategic planning, decision-making, and problem-solving.

  • Technical Knowledge: Comprehensive understanding of building systems, maintenance practices, and facility operations.

  • Communication: Excellent interpersonal, negotiation, and communication skills to interact effectively with diverse stakeholders.

Career Path

Managing Directors of Facilities Management typically advance into this role from positions such as Director of Facilities Management, Vice President of Facilities, or Head of Facilities. They gain extensive experience and expertise in managing complex facility portfolios, strategic facilities planning, and leadership within facilities management functions.