DALTON BUCK

A Senior Facilities Manager is a key leadership role within the field of facilities management, responsible for overseeing and managing the operations, maintenance, and strategic planning of real estate facilities within an organisation.

Average Salary Range: £50,000 – £70,000 base

Here are the key aspects of a Senior Facilities Manager’s role:

1. Strategic Facilities Management:

Planning:

Develop and implement strategic plans for the management and operation of facilities, aligning with organizational goals and objectives.

Budgeting:

Manage budgets for facility operations, maintenance, and capital projects, ensuring efficient use of resources and cost-effectiveness.

Risk Management:

Assess and manage risks related to facility operations, health and safety, and compliance with regulations.

2. Operational Oversight:

Maintenance:

Oversee the maintenance and repair of buildings, systems, and equipment to ensure optimal performance and reliability.

Service Contracts:

Negotiate and manage contracts with vendors and service providers for facility services such as cleaning, security, maintenance, and landscaping.

Emergency Response:

Develop and implement emergency response plans and procedures to address incidents affecting facilities and occupants.

3. Team Leadership:

Staff Management:

Lead and manage a team of facilities staff, including hiring, training, performance management, and professional development.

Collaboration:

Coordinate with internal stakeholders such as HR, IT, finance, and operations to support organizational needs and initiatives.

4. Tenant and Stakeholder Relations:

Tenant Satisfaction:

Address tenant or occupant needs, concerns, and requests related to facilities management, ensuring high levels of customer service.

Communication:

Communicate effectively with senior management, executives, and other stakeholders on facilities-related matters, providing updates, reports, and recommendations.

5. Sustainability and Compliance:

Environmental Initiatives:

Implement sustainability programs and initiatives to reduce environmental impact and promote energy efficiency within facilities.

Regulatory Compliance:

Ensure compliance with health and safety regulations, building codes, and other legal requirements relevant to facility operations.

Skills and Qualifications

  • Education: A Bachelor’s degree in facilities management, business administration, engineering, or a related field is typically required. Advanced degrees or professional certifications (e.g., CFM – Certified Facility Manager, BIFM/IWFM qualifications) may be preferred.

  • Experience: Significant experience in facilities management or related fields, with progressively increasing levels of responsibility and leadership.

  • Leadership Skills: Strong leadership and management abilities, including team leadership, decision-making, and conflict resolution.

  • Technical Knowledge: Comprehensive understanding of building systems, maintenance practices, and facility operations.

  • Communication: Excellent interpersonal, negotiation, and communication skills to interact effectively with diverse stakeholders.

Career Path

A Senior Facilities Manager often advances into this role from positions such as Facilities Manager or Assistant Facilities Manager, gaining experience and expertise in managing larger facilities portfolios or more complex operational environments. Career progression may lead to roles such as Head of Facilities, Director of Facilities Management, or other senior-level positions within facilities management or broader corporate real estate management.