Chief Commercial Officer (CCO)
A Chief Commercial Officer (CCO) in PropTech is a senior executive responsible for driving all revenue-generating and commercial activities within a PropTech company. This role oversees sales, business development, partnerships, pricing strategy, and customer success, ensuring the company maximises profitability and market expansion. The CCO works closely with the CEO and other C-suite executives to align commercial strategy with overall business objectives. Salary: Compensation varies based on company size, funding stage, and revenue targets, but typically includes high base salaries, performance bonuses, and equity (stock options) in VC-backed startups. Mid-Sized PropTech (£10M–£50M revenue): £120,000 – £180,000 base + bonuses Large PropTech or VC-Backed Startup (£50M+ revenue): £180,000 – £250,000+ base + equity OTE (On-Target Earnings): £250,000 – £500,000+ (including performance bonuses, stock options, and long-term incentives) Key Responsibilities: Strategic Vision and Leadership: Developing and executing the company’s overall commercial strategy: This involves setting revenue targets, identifying key markets and customer segments, and creating comprehensive plans to achieve those goals. They need to align the commercial strategy with the company’s overall business objectives and market trends. Leading and managing all commercial functions: This typically includes sales, business development, marketing, and potentially customer success. They are responsible for building and managing high-performing teams across these functions. Identifying and developing new revenue streams: This involves researching market trends, identifying potential new markets, and developing new products or services to meet those needs. They may also explore strategic partnerships and acquisitions to expand the company’s reach and offerings. Driving Revenue Growth: Overseeing all revenue-generating activities: This includes sales, marketing, and customer success efforts. They ensure all these teams are working together cohesively towards the common goal of revenue growth. Setting key performance indicators (KPIs) and monitoring performance: They are responsible for tracking progress towards commercial goals and making data-driven decisions to optimize performance. Building and maintaining relationships with key customers and partners: This includes identifying and building relationships with key decision-makers at potential and existing customers, as well as strategic partners. Collaboration and Communication: Collaborating with other departments: They work closely with product development, finance, operations, and other departments to ensure alignment and maximize commercial effectiveness. Communicating effectively with the commercial team, senior management, and the board of directors: They need to be able to clearly communicate the commercial strategy, targets, and performance to all stakeholders. Key Skills and Qualifications: Extensive experience in commercial leadership, preferably in the PropTech or SaaS industry: They typically have a proven track record of success in leading and managing commercial teams and exceeding revenue targets. Deep understanding of the real estate industry and PropTech solutions: They need to have a deep understanding of the real estate industry, including the challenges that real estate professionals face, and how PropTech solutions can address those challenges. Exceptional leadership, communication, and interpersonal skills: They need to be able to effectively lead, motivate, and inspire their teams, as well as build strong relationships with customers, partners, and internal stakeholders. Strong analytical and problem-solving skills: They need to be able to analyze sales data, identify trends, and make data-driven decisions to improve commercial performance. In summary, the CCO in PropTech is a strategic and visionary leader responsible for driving the company’s overall commercial success. They are responsible for developing and implementing effective commercial strategies, building and managing high-performing teams, and fostering strong relationships with customers and partners. They are a key member of the executive team and play a crucial role in shaping the company’s future growth. Career Progression: Commercial Manager / Senior Sales Manager → Handling key deals & commercial activities Head of Commercial / Commercial Director → Leading sales, partnerships & revenue strategy Chief Commercial Officer (CCO) → Full responsibility for all commercial operations Chief Revenue Officer (CRO) / Managing Director (MD) / CEO → Executive leadership at the highest level
Chief Revenue Officer (CRO)
A Chief Revenue Officer (CRO) in PropTech is an executive-level leader responsible for all revenue-generating functions within a PropTech company. This role oversees sales, marketing, customer success, and partnerships to maximise growth, increase revenue, and drive business expansion. The CRO works closely with the CEO and board to align revenue strategy with overall company goals. Salary: A CRO in PropTech typically earns a high base salary plus performance-based bonuses and potentially equity (stock options), especially in startups. Mid-Sized PropTech (£10M–£50M revenue): £120,000 – £180,000 base + bonuses Large or VC-Backed PropTech (£50M+ revenue): £180,000 – £250,000+ base + bonuses/equity OTE (On-Target Earnings): £250,000 – £500,000+ (including bonuses, equity, and profit-sharing) Key Responsibilities: Overall Revenue Strategy: Developing and executing the company’s overall revenue strategy: involves setting revenue targets, identifying key revenue streams, and creating a comprehensive plan to achieve those goals. They need to align the revenue strategy with the company’s overall business objectives and market trends. Overseeing all revenue-generating activities: This includes sales, marketing, customer success, and any other departments that contribute to revenue generation. They ensure all these teams are working together cohesively towards the common goal of revenue growth. Leadership and Collaboration: Leading and managing the revenue team: This involves hiring, training, coaching, and motivating sales, marketing, and customer success teams. They foster a high-performing and collaborative culture across all revenue-related departments. Collaborating with other departments: They work closely with product development, finance, and other departments to ensure alignment and maximize revenue potential. Building and maintaining relationships with key customers and partners: This includes identifying and building relationships with key decision-makers at potential and existing customers, as well as strategic partners. Performance and Analysis: Forecasting revenue and managing budgets: They are responsible for accurately forecasting revenue and managing the revenue budget effectively. Analyzing revenue data and identifying trends: They use revenue data to identify areas for improvement, track key performance indicators (KPIs), and make data-driven decisions to optimize revenue performance. Identifying and developing new revenue streams: They are constantly looking for opportunities to expand the company’s revenue base, whether through new products, services, or markets. Key Skills and Qualifications: Extensive experience in revenue leadership, preferably in the proptech or SaaS industry: They typically have a proven track record of success in leading and managing revenue teams and exceeding revenue targets. Strong understanding of the real estate industry and proptech solutions: They need to have a deep understanding of the real estate industry, including the challenges that real estate professionals face, and how proptech solutions can address those challenges. Excellent leadership, communication, and interpersonal skills: They need to be able to effectively lead, motivate, and inspire their teams, as well as build strong relationships with customers and partners. Strong analytical and problem-solving skills: They need to be able to analyze revenue data, identify trends, and make data-driven decisions to improve revenue performance. In essence, the CRO in proptech is the ultimate leader responsible for driving the company’s revenue growth. They are a strategic thinker, a strong leader, and a data-driven decision-maker who ensures all revenue-related functions are working together to achieve the company’s financial goals. Career Progression Path: Sales Executive / Account Executive → Sales & revenue generation Sales Manager → Leading a team of salespeople Head of Sales / Director of Sales → Setting sales strategies VP of Sales / VP of Revenue → Overseeing all sales operations Chief Revenue Officer (CRO) → Managing all revenue streams at an executive level Many CROs eventually move into CEO roles, especially in high-growth PropTech startups.
Commercial Director / Head of Commercial
The titles Commercial Director and Head of Commercial in PropTech typically refer to senior leadership roles focused on driving revenue growth and overall commercial success for a company that provides technology solutions to the real estate industry. These roles often have a broader scope than a Commercial Manager, with a greater emphasis on strategic planning and execution. Salary: Salaries vary depending on company size, funding stage, and responsibilities, but here’s a general guide: Mid-Sized PropTech (£10M–£50M revenue): £80,000 – £120,000 base + bonuses Large PropTech or VC-Backed Startup (£50M+ revenue): £120,000 – £160,000+ base + bonuses/equity OTE (On-Target Earnings): £150,000 – £250,000+ (with commission, performance bonuses, and stock options) A Project Director typically manages a portfolio of projects, but the scope and complexity might be smaller compared to a Senior Project Director. A Senior Project Director typically has a greater level of experience, leadership skills, and strategic influence, overseeing a larger and more complex portfolio while ensuring alignment with the organization’s long-term development goals. Key Responsibilities: Strategic Leadership: Developing and implementing the overall commercial strategy: This involves setting revenue targets, identifying key markets and customer segments, and creating comprehensive plans to achieve those goals. They need to align the commercial strategy with the company’s overall business objectives and market trends. Leading and managing the commercial team: This includes sales, business development, and potentially marketing functions. They are responsible for recruiting, training, coaching, and motivating team members, fostering a high-performing and collaborative culture. Identifying and developing new revenue streams: This involves researching market trends, identifying potential new markets, and developing new products or services to meet those needs. They may also explore strategic partnerships and acquisitions to expand the company’s reach and offerings. Commercial Operations and Performance: Overseeing all commercial operations: This includes pricing and contract negotiation, managing the commercial budget, and analyzing sales data to identify trends and areas for improvement. Setting key performance indicators (KPIs) and monitoring performance: T They are responsible for tracking progress towards commercial goals and making data-driven decisions to optimize performance. Building and maintaining relationships with key customers and partners This includes identifying and building relationships with key decision-makers at potential and existing customers, as well as strategic partners. Collaboration and Communication: Collaborating with other departments: They work closely with marketing, product development, finance, and other departments to ensure alignment and maximize commercial effectiveness. Communicating effectively with the commercial team and senior management They need to be able to clearly communicate the commercial strategy, targets, and performance to the team, as well as provide regular updates and reports to senior management. Key Skills and Qualifications: Extensive experience in commercial leadership, preferably in the PropTech or SaaS industry: They typically have a proven track record of success in leading and managing commercial teams and exceeding revenue targets. Strong understanding of the real estate industry and PropTech solutions: They need to have a deep understanding of the real estate industry, including the challenges that real estate professionals face, and how PropTech solutions can address those challenges. Excellent leadership, communication, and interpersonal skills: They need to be able to effectively lead, motivate, and inspire their team, as well as build strong relationships with customers and partners. Strong analytical and problem-solving skills: They need to be able to analyze sales data, identify trends, and make data-driven decisions to improve commercial performance. In summary, the Commercial Director or Head of Commercial in PropTech is a strategic leader responsible for driving the company’s revenue growth and overall commercial success. They are responsible for developing and implementing effective commercial strategies, leading and managing a high-performing team, and fostering strong relationships with customers and partners. Career Progression Path: Commercial Manager / Senior Sales Manager → Handling key commercial deals & partnerships Head of Commercial / Commercial Director → Leading sales, partnerships & commercial growth strategy Chief Commercial Officer (CCO) / Chief Revenue Officer (CRO) → Overseeing all revenue-generating activities at the executive level Managing Director (MD) / CEO → Leading the entire company (often in high-growth startups)
Commercial Manager
A Commercial Manager in PropTech is responsible for driving revenue and business growth by managing key commercial aspects such as sales, partnerships, pricing strategies, and contract negotiations. This role sits between sales, business development, and strategic planning, ensuring that the company’s commercial goals align with market opportunities. Salary: Compensation varies based on company size, funding stage, and experience level, but here’s a general range: Junior Commercial Manager (2–4 years experience): £45,000 – £65,000 base + bonuses Mid-Level Commercial Manager (4–7 years experience): £65,000 – £85,000 base + bonuses Senior Commercial Manager (7+ years experience): £85,000 – £120,000 base + bonuses OTE (On-Target Earnings): Most roles include performance-based incentives and commission, pushing total earnings beyond £120K. Key Responsibilities: Sales and Business Development: Developing and implementing commercial strategies: This involves identifying target markets, setting sales goals, and creating plans to achieve those goals. They need to align the commercial strategy with the company’s overall business objectives and market trends. Managing and motivating the sales team: This includes recruiting, training, coaching, and mentoring sales executives. They foster a high-performing and collaborative sales culture. Building and maintaining relationships with key customers and partners: This includes identifying and building relationships with key decision-makers at potential and existing customers, as well as strategic partners. Identifying and developing new business opportunities: This involves researching market trends, identifying potential new markets, and developing new products or services to meet those needs. Commercial Operations: Pricing and contract negotiation: They are responsible for developing pricing strategies and negotiating contracts with customers. Managing the commercial budget: This includes forecasting revenue and expenses, and ensuring that the commercial team is operating within budget. Analyzing sales data and identifying trends: They use sales data to identify areas for improvement, track key performance indicators (KPIs), and make data-driven decisions to optimize commercial performance. Collaboration and Communication: Collaborating with other departments: They work closely with marketing, product development, and other departments to ensure alignment and maximize commercial effectiveness. Communicating effectively with the sales team and senior management: They need to be able to clearly communicate the commercial strategy, targets, and performance to the sales team, as well as provide regular updates and reports to senior management. Key Skills and Qualifications: Extensive experience in sales and business development, preferably in the proptech or SaaS industry: They typically have a proven track record of success in leading and managing sales teams and exceeding sales targets. Strong understanding of the real estate industry and proptech solutions: They need to have a deep understanding of the real estate industry, including the challenges that real estate professionals face, and how proptech solutions can address those challenges. Excellent leadership, communication, and interpersonal skills: They need to be able to effectively lead, motivate, and inspire their sales team, as well as build strong relationships with customers and partners. Strong analytical and problem-solving skills: They need to be able to analyze sales data, identify trends, and make data-driven decisions to improve commercial performance. In summary, the Commercial Manager in proptech is a critical role that drives the company’s revenue growth and overall commercial success. They are responsible for developing and implementing effective commercial strategies, leading and managing a high-performing sales team, and fostering strong relationships with customers and partners. Career Progression Path: Sales Executive / Business Development Executive (Entry-level sales & partnerships) Senior Sales Executive / Business Development Manager (Handling bigger deals & accounts) Commercial Manager (Managing sales, pricing, and strategic deals) Head of Commercial / Commercial Director (Overseeing all commercial operations) Chief Commercial Officer (CCO) / Chief Revenue Officer (CRO) (Board-level leadership role)
Sales Manager
A sales manager in proptech is a leader who oversees a team of sales executives who sell technology solutions to real estate professionals. They are responsible for developing and implementing sales strategies, setting sales targets, and coaching and motivating their team to achieve those targets. Salary: Salaries depend on the company size, commission structure, and experience level, but here’s a general range: Junior Sales Manager (2–4 years experience): £40,000 – £60,000 base + commission Mid-Level Sales Manager (4–7 years experience): £60,000 – £80,000 base + commission Senior Sales Manager (7+ years experience): £80,000 – £100,000+ base + commission OTE (On-Target Earnings): Many Sales Managers earn £100K+ when commission and bonuses are included, particularly in SaaS-driven PropTech firms. Key Responsibilities: Developing and implementing sales strategies: This includes identifying target markets, setting sales goals, and creating sales plans to achieve those goals. Managing and motivating a sales team: This includes recruiting, training, coaching, and mentoring sales executives. It also involves creating a positive and supportive team environment. Setting sales targets and monitoring performance: This includes setting individual and team sales targets, tracking progress, and providing feedback to sales executives. Analysing sales data and identifying trends: This includes using sales data to identify areas for improvement and make recommendations to improve sales performance. Building and maintaining relationships with key customers This includes identifying and building relationships with key decision-makers at potential and existing customers. Staying up-to-date on industry trends: This includes staying informed about the latest proptech solutions and trends in the real estate industry. To be successful in this role, the sales manager needs to have a strong understanding of the real estate industry and the challenges that real estate professionals face. They also need to be able to effectively communicate the value of the company’s solutions to potential customers. Additionally, they need to be highly motivated and results-oriented, with a strong track record of meeting or exceeding sales targets. They also need to be effective leaders who can motivate and inspire their team to achieve success. Here are some of the skills and qualifications that are typically required for a sales manager in proptech: Bachelor’s degree in business, marketing, or a related field 5+ years of experience in sales, preferably in the real estate or SaaS/ technology/ software industry Proven track record of meeting or exceeding sales targets Strong leadership and management skills Excellent communication and interpersonal skills Strong analytical and problem-solving skills Ability to work in a fast-paced environment
Sales Executive
A Sales Executive in PropTech is a professional who works for a company that develops and sells technology solutions for the real estate industry. These solutions can include software, hardware, or a combination of both – which are designed to help real estate professionals e.g. agents, brokers, property managers, and investors to work more efficiently and effectively. The sales executive’s primary role is to generate new business for the company by identifying and qualifying potential customers, presenting the company’s solutions to them, and closing deals. Salary: Salaries can vary depending on experience, company size, and whether the role is more business development (hunting new clients) or account management (managing existing clients). Here’s a rough guide: Entry-Level (0–2 years experience): £25,000 – £35,000 base + commission Mid-Level (2–5 years experience): £35,000 – £50,000 base + commission Senior-Level (5+ years experience): £50,000 – £80,000 base + high commission OTE (On-Target Earnings): Many roles have commission structures that can double the base salary if targets are met, especially in SaaS-focused PropTech companies. Key Responsibilities: 1. Lead Generation & Prospecting Identifying potential clients such as estate agencies, property developers, or landlords. 2. Client Outreach & Relationship Building Engaging with prospects through calls, emails, networking events, and meetings. 3. Product Demonstrations & Pitches Presenting PropTech solutions (e.g., property management software, smart home tech, virtual viewings, AI analytics) to clients. 4. Negotiation & Closing Deals Handling objections, negotiating contracts, and securing new business. 5. Account Management Maintaining relationships with clients to encourage repeat business and upselling. 6. Market Research & Competitor Analysis Keeping up with industry trends and understanding customer needs. 7. Collaboration with Marketing & Product Teams Providing feedback to improve the product based on client needs. Skills & Qualifications Strong communication and negotiation skills. Sales experience, preferably in PropTech, SaaS, or real estate. Understanding of real estate technology trends. Ability to handle targets and KPIs. To be successful in this role, the sales executive needs to have a strong understanding of the real estate industry and the challenges that real estate professionals face. They also need to be able to effectively communicate the value of the company’s solutions to potential customers. Additionally, they need to be highly motivated and results-oriented, with a strong track record of meeting or exceeding sales targets.
Sales Director / Head of Sales / VP of Sales
A Sales Director, Head of Sales or VP of Sales (in PropTech), is a senior leadership role responsible for driving revenue growth, developing sales strategies, and managing sales teams. This role sits above Sales Managers and focuses on scaling sales operations, expanding market share, and aligning sales with the company’s overall business goals. Salary Expectations (UK): Compensation varies based on company size, funding stage, and sector focus (e.g., SaaS PropTech vs. marketplace solutions). Here’s a general range: Mid-Sized Company (£10M–£50M revenue): £80,000 – £120,000 base + commission Large Company (£50M+ revenue or well-funded startup): £120,000 – £150,000+ base + bonuses OTE (On-Target Earnings): Can reach £150K–£250K+ with commission, bonuses, and equity (especially in VC-backed startups). Key Responsibilities: Leadership and Strategy: Developing and implementing the overall sales strategy: This includes setting sales targets, identifying target markets, and creating sales plans to achieve those goals. They need to align the sales strategy with the company’s overall business objectives and market trends. Leading and managing the sales team: This involves recruiting, training, coaching, and mentoring sales managers and their teams. They foster a high-performing and collaborative sales culture. Forecasting sales and managing budgets: They are responsible for accurately forecasting sales revenue and managing the sales budget effectively. Analyzing sales data and identifying trends: They use sales data to identify areas for improvement, track key performance indicators (KPIs), and make data-driven decisions to optimize sales performance. Relationship Building and Market Awareness: Building and maintaining relationships with key customers and partners: This includes identifying and building relationships with key decision-makers at potential and existing customers, as well as strategic partners. Staying up-to-date on industry trends and competitive landscape: They need to have a deep understanding of the proptech market, including emerging technologies, competitor offerings, and customer needs. Collaboration and Communication: Collaborating with other departments: They work closely with marketing, product development, and other departments to ensure alignment and maximize sales effectiveness. Communicating effectively with the sales team and senior management: They need to be able to clearly communicate the sales strategy, targets, and performance to the sales team, as well as provide regular updates and reports to senior management. Key Skills and Qualifications: Extensive experience in sales leadership, preferably in the proptech or SaaS industry: They typically have a proven track record of success in leading and managing sales teams and exceeding sales targets. Strong understanding of the real estate industry and proptech solutions: They need to have a deep understanding of the real estate industry, including the challenges that real estate professionals face, and how proptech solutions can address those challenges. Excellent leadership, communication, and interpersonal skills: They need to be able to effectively lead, motivate, and inspire their sales team, as well as build strong relationships with customers and partners. Strong analytical and problem-solving skills: They need to be able to analyze sales data, identify trends, and make data-driven decisions to improve sales performance. In summary, the Head of Sales or Sales Director in proptech is a critical leadership role that drives the company’s sales strategy and performance. They are responsible for building and managing a high-performing sales team, developing and implementing effective sales strategies, and fostering strong relationships with customers and partners.
Account Director
An Account Director in PropTech is a senior role responsible for overseeing ‘key’ client relationships, driving revenue growth, and developing strategic account plans within the property technology sector. They manage ‘high-value’ accounts, lead account teams, and ensure clients achieve maximum value from the company’s PropTech solutions. Salary Range: Base Salary: Typically between £70,000 – £100,000+. OTE (On-Target Earnings): Can push total earnings to £120,000 – £150,000+, depending on bonuses and commissions. Factors Affecting Salary: Location: London and other major cities often offer higher salaries compared to smaller towns. Company Size and Stage: Larger, well-established PropTech companies may offer more competitive salaries and benefits packages compared to startups. Specific Role and Responsibilities: Some roles may require more technical knowledge or sales experience, which can influence the salary offered. Average Salary: £90,000 – £120,000 base + bonus + benefits Here’s a breakdown of their key responsibilities: Key Responsibilities 1. Strategic Account Management Oversee and manage high-profile or enterprise-level clients in the real estate industry. Develop and execute account growth strategies to drive long-term client success. Act as a senior point of contact for clients, ensuring strong relationships at the executive level. 2. Revenue Growth & Commercial Strategy Lead account expansion through upselling, cross-selling, and contract renewals. Develop revenue forecasts and contribute to overall sales and business strategy. Negotiate complex, high-value contracts and partnerships. 3. Leadership & Team Management Manage and mentor Account Managers and Executives, ensuring best practices in client management. Align internal teams (sales, product, marketing, customer success) to support account growth. Set KPIs and performance targets for the account management team. 4. Market & Industry Expertise Stay informed about real estate trends, market changes, and PropTech innovations. Act as a trusted advisor to clients, providing strategic insights and solutions. Represent the company at industry events, networking opportunities, and conferences. 5. Collaboration with Internal Stakeholders Work closely with product teams to ensure client feedback informs product development. Support marketing efforts by contributing case studies and testimonials. Align with the senior leadership team to refine business strategies based on market needs. Skills & Experience Required Extensive experience in account management, sales, or business development (typically 7+ years). Strong track record of managing high-value clients and driving revenue growth. Knowledge of the PropTech / SaaS and real estate sector is highly desirable. Proven leadership skills with experience managing teams. Excellent negotiation, communication, and stakeholder management skills.
Account Executive
An Account Executive in PropTech (Property Technology) is responsible for driving sales, managing client relationships, and promoting technology solutions tailored to the real estate sector. Their role typically involves a mix of business development, client management, and consultative sales. Salary Range In the UK’s PropTech sector, Account Executive salaries can vary based on experience, company size, and specific responsibilities. Generally, these roles offer a base salary ranging from £30,000 to £55,000 base + on-target earnings (OTE) that can significantly increase total compensation. Factors Affecting Salary: Experience: Entry-level positions will typically be at the lower end of the salary range, while senior account executives with a proven track record can earn significantly more. Location: London and other major cities often offer higher salaries compared to smaller towns. Company Size and Stage: Larger, well-established PropTech companies may offer more competitive salaries and benefits packages compared to startups. Specific Role and Responsibilities: Some roles may require more technical knowledge or sales experience, which can influence the salary offered. Key Responsibilities 1. Sales & Business Development Identify and pursue new business opportunities with real estate firms, property managers, developers, and investors. Generate leads through networking, cold outreach, and referrals. Conduct product demonstrations to showcase how the technology can enhance property management, sales, or tenant experience. 2. Client Relationship Management Serve as the primary point of contact for clients, ensuring their needs are met. Build long-term relationships to drive renewals, upsells, and customer satisfaction. Gather feedback to help refine product offerings and improve the user experience. 3. Consultative Selling Understand client pain points and present tailored PropTech solutions (e.g., property management software, smart building tech, digital leasing platforms). Work closely with product and tech teams to align solutions with market needs. Negotiate contracts and close deals while ensuring customer success. 4. Collaboration with Internal Teams Work with marketing to refine sales messaging and outreach campaigns. Liaise with customer success teams to ensure smooth onboarding and retention. Provide insights to product teams based on client feedback and industry trends. Skills & Experience Needed Strong sales and negotiation skills. Knowledge of real estate and property technology trends. Ability to build and maintain relationships with stakeholders. Experience in SaaS sales (ideally PropTech sales). Excellent communication and presentation abilities.
Account Manager
An Account Manager in PropTech (Property Technology) is responsible for maintaining and growing relationships with existing clients, ensuring they get maximum value from the company’s PropTech solutions. Account Executives tend to be less client facing – primarily focusing on acquiring new clients, whilst an Account Manager is more involved in client retention, upselling, and customer success. Account Managers are usually responsible for a territory / geographical area – e.g. London / South East / South West / Midlands / North. Smaller firms often have a National remit. Salary Range: In the UK’s PropTech sector, Account Manager salaries can vary based on experience, company size, and specific responsibilities. Generally, these roles offer a base salary ranging from £45,000 to £65,000 base + on-target earnings (OTE) that can significantly increase total compensation. Factors Affecting Salary: Experience: Entry-level positions will typically be at the lower end of the salary range, while senior account managers with a proven track record can earn significantly more. Location: London and other major cities often offer higher salaries compared to smaller towns. Company Size and Stage: Larger, well-established PropTech companies may offer more competitive salaries and benefits packages compared to startups. Specific Role and Responsibilities: Some roles may require more technical knowledge or sales experience, which can influence the salary offered. Key Responsibilities: 1. Client Relationship Management Serve as the main point of contact for clients, addressing their needs and concerns. Develop long-term relationships with property developers, landlords, estate agents, and property management firms. Conduct regular check-ins and business reviews to assess client satisfaction. 2. Product Adoption & Customer Success Train clients on the company’s PropTech solutions (e.g., property management software, smart building systems, digital leasing platforms). Ensure clients are using the technology effectively to improve their operations. Work closely with customer support teams to resolve issues and enhance user experience. 3. Upselling & Cross-Selling Identify opportunities to introduce additional features or products that can benefit the client. Negotiate contract renewals and expansions to increase revenue. Collaborate with sales teams to ensure clients continue to grow within the company’s ecosystem. 4. Collaboration with Internal Teams Work with product teams to relay client feedback and suggest improvements. Support marketing efforts by gathering case studies and testimonials. Partner with sales teams to strategise on account growth and retention. Key Skills & Experience Needed Strong relationship-building skills to maintain and grow client accounts. Understanding of the property industry and how PropTech solutions benefit clients. Commercial mindset to identify revenue opportunities. Excellent communication & problem-solving skills to ensure customer satisfaction. Experience with SaaS or PropTech products is often preferred.